Introduction

The Nagyházi Gallery and Auction House Ltd. (hereinafter referred to as the company, gallery) proudly reflects on its 40-year history as a family business committed to preserving and selling Hungarian and international artistic heritage. The foundation of our ethical code is based on respect for our traditions, integrity, transparency, and sustainability, as well as striving for professional quality.

The purpose of the ethical code is to define the principles and values that everyone within the company must follow. This code outlines the expected behavior and expectations during daily work, with further aims to support the company’s long-term success, the trust of customers and partners, as well as the satisfaction and ethical behavior of employees.

Responsibility

All our employees, leaders, and partners are responsible for supporting and promoting our ethical principles, which focus on compliance with laws and regulations, market integrity, and respecting the origin of artworks.

Company staff are responsible for maintaining the condition of every item received as auction and consignment merchandise. Any changes in their condition must be reported immediately to the company’s leader.

Protection of Artistic Values and Traditions

We are committed to protecting and preserving artistic values and traditions, ensuring that every artwork is sold according to the principles of ethical and sustainable trade.

Transparency and Integrity

Biztosítjuk a teljes átláthatóságot és integritást minden tranzakcióban, garantálva, hogy ügyfeleink és
We ensure complete transparency and integrity in every transaction, guaranteeing that our clients and partners are fully informed about the origin, condition, and value of the artworks in accordance with the International Ethical Code for Art Dealers and the recommendations of UNESCO.

Sustainability and Environmental Awareness

We commit to environmental sustainability and the protection of our cultural heritage, supporting green initiatives and practices both within our company and in our activities.

Data Protection and Personal Rights

We are committed to protecting the personal data and privacy of our clients, artists, and partners, ensuring that all our data processing practices comply with national and international data protection regulations.

All employees are required to protect the company’s data, which includes the following: personal data of donors and buyers, personal data of employees, data sheets on artworks, records, data and information available in the company’s central artwork registry system, and other data types determined by the management.

Employees may use data they have come into contact with or have processed under strict confidentiality, must not share it with third parties, and may not use it for personal purposes.

Collaboration

We encourage collaboration among our employees, artists, collectors, and other cultural institutions to jointly support and develop the artistic community and contribute to the enrichment of our society.

Ownership Mindset

Within the company, we work in such a way that we take care of the company’s properties and resources during our work and manage them to the best of our ability. We handle the company’s assets with the utmost care and ensure that an ownership mindset is present at all levels.

Employees may not engage in private business activities with the company’s clients (donors, buyers) that could harm the company’s business interests.

Ethical Sales and Customer Service

We are committed to ethical sales practices, which include fair and transparent artwork sales. In commission-based sales, it is essential to ensure that all employees have equal opportunities for successful sales, avoiding competition and conflicts in serving visitors. The sales commission is structured in such a way that its distribution is fair and transparent.

Every visitor must be served with respect, attention, and courtesy. We commit to greeting every attending buyer and providing high-quality service, keeping their needs and interests in mind. We reject aggressive sales tactics and strive for customers to make their decisions in informed and calm circumstances.

Compliance with Occupational Safety Regulations

Occupational safety and security are of utmost importance for all our employees, which is why we adhere to workplace safety regulations, wear necessary protective equipment, and report potential hazards. Furthermore, we refrain from using mobile phones and other distracting devices when performing our work in potentially hazardous situations, ensuring that we do not endanger ourselves or others.

Work Environment Requirements

It is every employee’s duty to contribute to the cleanliness and organization of the workspace, ensuring that the areas are safe, suitable for quality work, and presentable to clients.

We support initiatives that contribute to sustainability and environmental protection.

Traffic Safety

Every employee demonstrates exemplary traffic safety behavior and drives responsibly.

• While driving, we strictly avoid using mobile phones!
• Always use a hands-free device!
• We do not send or read SMSs, emails, or use any other applications.
• Before or during vehicle operation, we strictly avoid the use of medication, alcohol, or

drugs.

We do not exceed speed limits and do not violate traffic regulations.

Always wear the seatbelt.

Conflict Management

We apply an open and fair approach to address all conflicts and ethical issues, ensuring that all parties involved are treated justly and equally.

Ethics of Subcontractors and Suppliers

We expect our subcontractors and suppliers to adhere to our ethical principles, including respecting artistic values and sustainability, as well as maintaining transparent and fair business practices.

Compliance with laws and regulations

We fully comply with relevant laws, regulations, and industry standards, ensuring the legal and ethical operation of our business.

Social Responsibility

We are committed to actively participating in social and cultural development by supporting arts education, exhibitions, and cultural events. Furthermore, our company contributes to supporting local communities and promoting environmental initiatives. Our goal is to have a positive impact on our environment and society, ensuring that our activities contribute to sustainable development and the preservation of our cultural heritage.

Handling and Reporting Misconduct

We encourage our employees and partners to report any violations of the code or any unethical behavior, ensuring immediate and appropriate action is taken.